Mercer-Zimmerman’s Cutting-Edge New Headquarters: Powerful Corporate AV in Action

For more than 60 years, Mercer-Zimmerman has been a trusted name in the lighting industry, serving as a manufacturers representative and setting the standard for quality and service. As the company continued to grow, they wanted a new headquarters that would reflect their forward-thinking approach and provide a modern, collaborative workspace for employees and clients alike. To bring their vision to life, they turned to TSI Global, a leader in Corporate AV design and integration.

The Challenge

When Mercer-Zimmerman began planning their new headquarters, they recognized that technology would be central to how their teams communicate, collaborate, and present ideas. They needed a corporate AV system that was flexible, user-friendly, and seamlessly integrated into their beautifully designed space. From conference rooms and training areas to informal gathering spaces, every corner of the facility required reliable audiovisual performance.

Their wish list included:

• Video screens and projectors for meeting rooms

• Wall-mounted and in-wall televisions, including units installed inside DIRTT walls

• Wireless microphones for presentations and training sessions

• Hanging microphones for audio conferencing

• Crestron control panels to manage multiple inputs including PCs, CATV, YouTube TV, and more

• HDMI and audio input jacks for easy device connectivity

• Crestron room scheduling panels for efficient meeting management

• An entertainment sound system for the kitchen gathering area and outdoor patio

The goal was simple: create a corporate AV environment that enhances communication, streamlines collaboration, and supports a flexible hybrid work culture — all while maintaining the aesthetic integrity of their modern new headquarters.

The Design Process

This was a true design-build project, with TSI Global collaborating closely with both Mercer-Zimmerman and Spaces, the interior design firm. Spaces provided the DIRTT wall system that defines the interior layout, and TSI’s team was tasked with integrating the audiovisual technology directly into these prefabricated structures.

TSI’s design approach was centered on usability and performance. The team mapped out each space to ensure consistent coverage and optimal functionality, whether employees were leading a presentation, hosting a video call, or streaming a company event. The AV system was designed not only to meet Mercer-Zimmerman’s current needs but also to scale with future technology upgrades.

One of the highlights of the design was the careful integration of Corporate AV solutions into the DIRTT walls — creating a clean, professional finish that concealed wiring and hardware without sacrificing accessibility or performance. The Crestron ecosystem was selected for its reliability and intuitive interface, empowering users to easily switch between video sources, adjust volume, and schedule rooms with just a few taps on a touchscreen.

The end result is a seamless blend of form and function, a headquarters that radiates energy and innovation while giving employees the tools they need to succeed.

The Installation

Installing the Corporate AV system required precise coordination between TSI Global and the construction teams. TSI worked in tandem with other contractors to ensure that every step of the process aligned with the project’s construction timeline.

This included:

• Pre-wiring the facility during early construction phases

• Installing all displays, projectors, microphones, and speakers

• Programming the Crestron control systems for intuitive operation

• Testing and calibrating each system to ensure peak performance

The installation process was completed with minimal disruption to the build schedule, demonstrating TSI Global’s expertise in managing complex AV integrations within active construction environments.

Ongoing Support

At TSI Global, a project doesn’t end with installation, meaning clients like Mercer-Zimmerman can rely on continuous support long after the system is up and running.

TSI provides:

• On-site field support for immediate troubleshooting

• Remote monitoring and diagnostics to identify and address issues proactively

• Predictive maintenance scheduling to prevent downtime before it happens

With TSI’s local presence, Mercer-Zimmerman knows that help is only minutes away whenever they need it. This commitment to service ensures that their Corporate AV technology continues to perform flawlessly day after day.

The Result

Today, Mercer-Zimmerman’s new headquarters stands as a perfect example of how thoughtful Corporate AV integration can elevate workplace design and functionality. Every meeting space, from small huddle rooms to large training areas, is equipped with the tools needed for clear communication, dynamic presentations, and effortless collaboration.

The new AV environment not only enhances internal operations but also leaves a lasting impression on visiting clients and partners. It embodies the company’s long-standing reputation for excellence and innovation in the lighting industry, now extended into the world of workplace technology.