Johnson County Community College (JCCC) is a highly respected educational institution serving thousands of students, faculty, and professionals through its diverse and engaging academic programs. As a large campus with a constant flow of people, safety, communication, and reliability are top priorities. To support these needs, JCCC partnered with TSI Global to modernize and maintain its campus-wide VOIP System, ensuring dependable communication for both everyday operations and emergency situations.
Most recently, TSI Global was asked to provide ongoing maintenance and system upgrades for JCCC’s emergency telephones by transitioning them to a more robust and scalable VOIP System. These emergency phones play a critical role in campus safety, giving students and staff immediate access to assistance when needed. By integrating these systems into a centralized VOIP infrastructure, JCCC is able to improve reliability, monitoring, and long-term performance while reducing maintenance complexity.
On an ongoing basis, TSI Global ensures that all emergency VOIP phones across campus are fully operational, properly configured, and tested regularly. Over the years, TSI has supported JCCC with a wide range of communication and safety solutions, including campus-wide emergency notification systems, gymnasium sound systems, and outdoor athletic field sound systems. Together, these solutions create a unified communications environment built around a secure and flexible VOIP System.
TSI Global worked closely with JCCC to design a long-term strategy for upgrading its communication infrastructure using a modern VOIP System. The plan was structured as a five-year rollout, allowing the college to gradually replace legacy analog systems with IP-based communication technology without disrupting daily operations.
As part of the design phase, emergency notification speakers were integrated into the VOIP System and installed throughout the campus. These speakers were placed in both interior and exterior spaces, including high-traffic areas such as entrance lobbies, academic buildings, parking structures, and common areas. This design ensures that emergency alerts can be broadcast clearly and instantly across the entire campus using a single, centralized VOIP platform.
By leveraging a VOIP System, JCCC also gained the ability to manage communications from a central location, monitor system health in real time, and scale the system as campus needs continue to grow.
While scheduled maintenance occurs throughout the year, the installation of new VOIP equipment has been implemented in phases as part of the five-year plan. This approach minimizes downtime and allows JCCC to continue normal operations while upgrades are completed.
TSI Global handled the full installation process, including configuring VOIP endpoints, integrating emergency phones into the network, deploying notification speakers, and testing system performance. Each installation phase focused on ensuring seamless connectivity between devices and maintaining consistent call quality across the campus.
The new VOIP System provides JCCC with faster response times, improved audio clarity, and greater system redundancy compared to traditional phone systems. It also supports future expansion, making it easy to add new buildings, devices, or communication features as the campus evolves.
TSI Global has maintained a long-term partnership with Johnson County Community College and continues to provide quarterly support for its VOIP System. This includes routine inspections, performance testing, firmware updates, and system optimization to ensure maximum reliability.
Because of this ongoing support, JCCC can rely on its VOIP System as a mission-critical component of campus safety and daily communication. TSI’s proactive maintenance model helps prevent system failures, reduces operational risk, and ensures that emergency communication tools are always available when they are needed most.
Through strategic design, phased installation, and long-term support, TSI Global has delivered a comprehensive VOIP System solution that enhances safety, improves communication, and provides JCCC with a scalable foundation for the future.
Campus-Wide VOIP System Upgrade – TSI Global partnered with Johnson County Community College to modernize their emergency telephones and communication infrastructure, replacing legacy systems with a scalable VOIP System for reliable campus-wide communication.
Strategic Design – A five-year plan was implemented to integrate emergency notification speakers and VOIP endpoints throughout interior and exterior spaces, including lobbies, classrooms, parking structures, and athletic fields.
Phased Installation – VOIP equipment was deployed gradually to minimize downtime, ensuring seamless connectivity, high-quality audio, and reliable emergency communication across the entire campus.
Enhanced Safety and Communication – The VOIP System allows real-time monitoring, centralized management, and instant emergency alerts, improving response times and ensuring student and staff safety.
Ongoing Maintenance and Support – TSI provides quarterly inspections, updates, and optimization, maintaining the VOIP System’s reliability and enabling JCCC to confidently rely on it for daily operations and emergency situations.
